Sample Newsletter

 

January/February 1999                                                                                  Volume 3 Number 1

Happy New Year !

Inside this Newsletter

  1. Welcome to 1999 - new members ask for more basic coding information
  2. Reference Material - Necessary books for your medical library
  3. Medical Records
  4. Practice & Provider Identification
  5. Ethics
  6. Medicare as Secondary Payer
  7. Upcoming Articles

Welcome to 1999

Last year the majority of our new members were new to the field of Medical Billing and asked for basic coding information. This issue will focus mainly on what it means to be a Medical Billing Specialist. Starting with the next issue we will have regular articles on coding in addition to industry changes and reimbursement trends.

We wanted to take this opportunity to wish you all a happy and healthy new year.

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Reference Material

Every Medical Billing Specialist should have at least two books or one coding software program in their reference library.

bulletThe Current Procedural Terminology (CPT) Code Book1 is published annually by the American Medical Association. An easier method is to use a coding software program such as CodeLink2.
bulletThe International Classification of Diseases (9th Revision) Clinical Modification (ICD-9-CM)1 or a coding software program such as CodeLink2 is also a must.

If you do not have a background in medical terminology, it may be useful to have copies of:

bulletA medical dictionary such as Stedman’s Medical Dictionary1 or Dorland’s Illustrated Medical Dictionary1.
bulletA handy pocket guide to help you translate those tricky acronyms and abbreviations is Medical Acronyms, Eponyms, & Abbreviations1.
bulletA one-step reference to over 200,000 medical phrases is the Medical Phrase Index1.
bulletThe Physicians Desk Reference (PDR)1 can help you locate drugs by product name, manufacturer, category, chemical, or generic name.

Editors Note 1 - The books mentioned in this article may be purchased from PMIC. Ma Members, to get your 10% savings from PMIC just remind Beth that you are a MA member.
Editors Note 2 - The coding software we use every day is CodeLink. Each piece of software has a linkage library with approved linkages between ICD and CPT for your specialty. CodeLink is updated twice a year once for ICD changes and once for CPT modifications. CodeLink may be purchased from the Medical Association. 702-648-8939.

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Medical Records

Medical Records are legal documents and as such must be treated with utmost care.  Rules to follow when handling these sensitive documents include:

bulletNever let an original patient record leave the office. Release copies only.
bulletKeep records accurate, detailed, and neat. If an error is made on the Progress Notes use a single line through the data, make the change, and initial. Never cross out or use white out on an entry.
bulletKeep up to date on documentation requirements. Medicare E&M Documentation changes, are still pending.
bulletNever release confidential information without approval of your provider and patient.
bulletMaintain records of missed appointments and providers decision to terminate patient treatment.
bulletNever interpret reports for a patient, without prior authorization from your provider.

The retention of medical records is governed by state and local laws. Generally the minimum time is 5-10 years. According to the Nevada State Board of Medical Examiners the Nevada Statutes and Regulations for patient document storage is 5 years. However, It is a good policy to retain medical records indefinitely. Documentation records, such as X-rays, should also be stored indefinitely. Deceased patients’ charts should be kept for at least 5 years.

As we mentioned in an earlier CodeTrends, providers can now reduce boxes of inactive patient files to a single CD ROM disk. For more information on Data conversion to CD ROM, please contact our office at 702-648-8939.

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Practice & Provider Identification

Federal and state programs as well as many commercial insurance companies, assign identification numbers to physicians and practices who provide services to their patients. Medicare, Medicaid, Blue Cross, Blue Shield, CHAMPUS, and managed care plans issue provider numbers which must be used on insurance claim forms. For example:

bulletA state license is given to each physician practicing within the state. Example: 12345
bulletThe Internal Revenue Services gives each physician within a medical group or solo practice their own federal tax identification number for income tax purposes. Example: 88-1234567.
bulletThe Internal Revenue Service gives physician groups practicing together at one location an employer identification number (EIN). Example: 88-1234567.
bulletA physician in solo private practice may be issued a taxpayer identification number (TIN) which is identical to their Social Security Number. Example: 123-45-6789.
bulletThe Health Care Financing Administration (HCFA) gives each physician a Medicare unique physician identification number (UPIN). Example: A12345, DCB123 or 49T123.
bulletProviders under contract to Medicaid have unique numbers. Example: 36-0123456.
bulletProviders under contract to Blue Cross and Blue Shield have distinctive numbers. Example: NV1234.
bulletMedicare (Part A) Fiscal Intermediaries (FI) issue providers a provider identification number (PIN). Example: AAA12345
bulletAdditionally, many providers have specialty licenses, anesthesia licenses, railroad retirement licenses, CHAMPUS numbers, durable medical equipment (DME) numbers, and commercial numbers.

Your practice management system should be able to record each of these numbers. In your practice setup, tell the system which provider identification number to use for each type of insurance.

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Ethics

Medical Ethics has become hotly debated since the Balanced Budget Act (BBA) and the Health Insurance Portability and Accountability Act (HIPAA) were enacted. It is the coder’s responsibility to inform administration of unethical or possible illegal coding practices. It is illegal to report incorrect information to government funded programs such as Medicare, Medicaid, and CHAMPUS. However, it is unethical to report incorrect information to private insurance carriers.

Some examples of illegal or unethical coding are:

bulletUpcoding to increase payment when the case documentation does not warrant it. (Many providers under document, which forces the biller to down code, reducing office revenue.)
bulletCoding procedures for payment which were not performed. (Performing a single X-ray and charging for a 3 X-ray series.)
bulletBilling for services not provided. (Also know as phantom billing.)
bulletUnbundling services into separate codes (exploding charges) when a single code is available. (Charging for a sterile tray when performing surgery.)
bulletAltering fees on a claim form to obtain higher payment. (If your office fees are $60 and Medicare allowable is $65, you can not charge Medicare patients $65.)
bulletCoding a service differently in order to have it covered. (Well baby check will not be covered by some carriers, by coding an office visit due to a diagnosis the visit will be covered.)
bulletForgiving deductibles or co-payments. As we mentioned in an earlier CodeTrends, routinely waiving or reducing coinsurance or deductibles could be considered fraud under the Medicare and Medicaid anti kick-back statutes. (The only exception is if the provider has a patient has sign a personal financial hardship agreement.)
bulletBilling for procedures over a period of days when all treatment occurred during one visit. (Split billing schemes.)
bulletChanging the date of service. (If a persons coverage expires the end of the month and they are not seen until the first of the next month it is fraudulent to back date claims.)

As we discussed in an earlier CodeTrends, Fraud is the intentional deception or misrepresentation of data which could result in some unauthorized benefit. It is a felony and if detected, financial or prison penalties can be imposed. If a Medicare or CHAMPUS case is involved, then the fraud becomes a federal offense.

Nancy-Ann Min DeParle, HCFA Administrator, stressed that "...the Health Insurance Portability and Accountability Act of 1996 has sanctions and Civil Monetary Penalties (CMPs) which may be assessed for coding errors that the person knows, or should know, which will result in greater payments than appropriate." She went on to say, "I want to assure you that physicians will not be punished for honest mistakes and we will not make referrals to the Office of the Inspector General (OIG) for occasional errors.... Sanctions are intended for physicians who act in "deliberate ignorance" or "with reckless disregard" of the truth or falsity of information. For criminal penalties, the standard is that the provider has "knowing and willful" intent to defraud the government."

Your role as an insurance billing specialist is to complete the insurance claim accurately and to facilitate reimbursement for your provider. We can not stress strongly enough that the biller and coder will not escape liability by pleading ignorance. When an insurance billing specialist bills for a physician and completes the insurance claim form with false information, they may be found guilty of conspiring to commit fraud. It is not necessary to receive monetary profit from a fraudulent act to be judged guilty.

For example, if an employee knowingly submits a fraudulent Medicare claim at the direction of the provider and the practice is subsequently audited, the provider and the employee can be brought into litigation by the state or federal government. All insurance billing specialists should check with their physician employer as to whether they are covered under the medical professional liability insurance policy. If you are not covered, or if you are an independent billing service, it is suggested you look into Errors and Omission Insurance.

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Medicare as Secondary Payer

Some people who have Medicare also have group health or other types of coverage which may make Medicare a secondary payer on their health care claims. These situations include:

WORKING AGED

Medicare is the secondary payer for beneficiaries 65 and older who are employed and have an Employer Group Health Plan (EGHP) through their current employer with over 20 employees, or have an employed spouse of any age who has an EGHP through their current employer.

The Patient has the option to reject the plan offered by the employer. If they reject the health plan, Medicare will become the primary payer.

DISABLED

Medicare is the secondary payer for certain disabled people who have premium-free Medicare Part A and are covered under a health plan through their current employment or the current employment of a family member. This secondary payer provision applies to Large Group Health Plans (LGHP) with 100 or more employees.

WORKER’S COMPENSATION

Worker’s Compensation is the primary payer for items and services due to a work related illness or injury. Medicare is the responsible payer when Worker’s Compensation benefits have been exhausted or when services are not covered under Worker’s Compensation.

BLACK LUNG DISEASE

The Federal Coal Mine Act, enacted in 1973, established medical benefits for coal miners with black lung respiratory conditions. Black lung benefits are considered worker’s compensation benefits.

bulletMedicare is secondary to black lung for items and services related to the treatment of black lung respiratory conditions.
bulletClaims which are denied or partially paid may be submitted to Medicare for possible secondary benefits.

PERMANENT KIDNEY FAILURE

Medicare is secondary payer (regardless of employment and the number of employees).

bulletIf the patient has Medicare due to kidney failure AND they are covered under a Group Health Plan through current or former employment or through a family member.
bulletMedicare is secondary for a certain period (usually 18 months). The period begins when the patient is eligible for Medicare Part A. At the end of the coordination period, Medicare becomes the primary payer.

END STAGE RENAL DISEASE

The original End Stage Renal Disease (ESRD) legislation, enacted in 1981, established Medicare as the secondary payer for a 12-month coordination period (extended to 18 months in 1990) starting when the beneficiary became entitled to Medicare solely on the basis of ESRD AND is covered by a Group Health Plan.

VETERANS BENEFITS

Patients who have both Medicare and Veterans benefits may choose to get treatment under either program. They must choose one program each time they need care. In certain circumstances, low income veterans may also become eligible for medical benefits under the VA program.

Choosing Veterans Benefits

If your patient chooses to use Veterans benefits, Medicare generally will not pay for any services.

bulletMedicare can not pay for the services at VA hospitals or facilities, except for emergency inpatient and outpatient hospital services.
bulletMedicare will not pay if the VA authorizes services in a hospital that is not part of the VA system or from a doctor who is not affiliated with the VA.
bulletIf the VA charges a co-payment for VA care by a non-VA physician, Medicare may be able to reimburse the patient.

Choosing Medicare Benefits

If your patient chooses Medicare benefits, Medicare can pay for Medicare covered services from hospitals and doctors not affiliated with the VA - as long as the VA will not be paying for the same services.

CHAMPUS

CHAMPUS is the Civilian Health and Medical Program of the Uniformed Services. It covers civilian hospital services and services of civilian doctors, suppliers, and other providers. The program is for retired members of the uniformed services, spouses and children on active duty, and retired or deceased members. Most CHAMPUS beneficiaries who become eligible for premium-free Medicare Part A lose their CHAMPUS eligibility.

bullet

Medicare is the secondary payer if services are furnished by a federal provider such as a military hospital.

bulletMedicare is primary for all non federal providers.
bulletIf Medicare does not pay the charges in full, CHAMPUS may supplement the Medicare payment up to the amount CHAMPUS would have paid if there were no Medicare coverage.

AUTO, NO-FAULT, OR LIABILITY INSURANCE

Legislation enacted in 1980 made Medicare secondary to automobile, no-fault, and liability insurance.

bullet

Medicare may make a conditional payment if the other insurer will not pay within 120 days. In those cases, when the auto, no-fault, or liability insurer pays, Medicare recovers its conditional payment.

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Upcoming Articles

bulletRules for completing HCFA-1500 claim forms
bulletBasic Current Procedural Terminology (CPT) Coding
bullet

Keys to better Diagnostic (ICD) Coding

bullet

Evaluation & Management Codes

bullet

Medicare Audit Triggers

bullet

How to get paid for Narrative reports

bullet

Code Modifiers

bullet

Claims Management Techniques

bullet

When is it permitted to UN-bundle?

bullet

How to use ICD-9 Codes for Maximum specificity

bullet

How to use proper CPT coding to prevent under-coding and over-coding

bullet

How to reduce your over 30 day accounts receivables

bullet

Getting ready for Electronic Data Interchange (EDI)

bullet

The most common reasons for Medicare claim returns, denials, and downcoding

bullet

Medicare Part B Appeals Process

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Medicare Part A, Part B, Medicare Plus Choice

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CodeTrends is published by: The Medical Association of Billers 2701 N. Tenaya Way, Suite 190 , Las Vegas, NV 89128 http://www.e-medbill.com (702) 240-8519

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Subscription: CodeTrends is a bimonthly newsletter included in the $115.00 annual Medical Association (MA) of Billers membership. Disclaimer: This publication provides accurate up-to-date information, but should not be regarded as a complete analysis of the subjects presented. The publisher is not engaged in rendering legal, accounting, or other professional service.

Professionals wanting to share ideas are welcomed to submit articles.

 

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